Test Prep & K-12

189 resources — showing top 120

MIT OCW
free course
Indian Institutes of Technology Joint Entrance Exam
Dr. Ankur Gupta
The Joint Entrance Examination—Advanced* is a prestigious exam for high school students in India, as successful...
beginner
MS Learn
free tutorial
Work with service-level agreements in Dynamics 365 Customer Service
Learn how to turn customer support commitments into measurable service targets, track KPI status, and trigger timely...
Dynamics 365 Dynamics Customer Service
intermediate
MS Learn
free tutorial
Build a conversational agent in Copilot Studio - Online workshop
Learn how to create a conversational agent and ground its answers with knowledge sources in Microsoft Copilot Studio.
Ms Copilot
beginner
MS Learn
free tutorial
Define agreements in Dynamics 365 Field Service
Eliminate manual work order creation by configuring agreements that automatically generate recurring work orders,...
Dynamics 365 Dynamics Field Service
intermediate
MS Learn
free tutorial
Take action from agent conversations using topics and tools in Microsoft Copilot Studio
Build agents that can take action from conversations. Learn how to call tools, invoke agent flows, and make HTTP...
Microsoft Copilot Studio
intermediate
MS Learn
free tutorial
Design agent conversations using topics
This module you're introduced topics, a conversation between a user and an agent, and how to create them.
Microsoft Copilot Studio Dynamics Contact Center
beginner
MS Learn
free tutorial
Use Power Automate desktop app to interact with windows and applications
Learn how Power Automate desktop app identifies and interacts with UI elements and windows.
Power Platform Power Automate
beginner
MS Learn
free course
Introduction to navigating the modern Contact Center
Learn about Dynamics 365 Contact Center.
Dynamics Contact Center
beginner
MS Learn
free tutorial
Describe Dynamics 365 Contact Center supervisor experience
Learn how Dynamics 365 Contact Center empowers supervisors with real-time monitoring, analytics, and forecasting to...
Dynamics Contact Center
beginner
MS Learn
free tutorial
Describe work allocation capabilities
Learn how Dynamics 365 Contact Center organizes, processes, and assigns work using queues, workstreams, and...
Dynamics Contact Center
beginner
MS Learn
free tutorial
Describe Dynamics 365 Contact Center representative experience
Explore how Dynamics 365 Contact Center equips representatives with AI-assisted tools, unified workspaces, and...
Dynamics Contact Center
beginner
MS Learn
free tutorial
Explore Dynamics 365 Contact Center
Discover how Dynamics 365 Contact Center delivers AI-driven, omnichannel customer service with Copilot,...
Dynamics Contact Center
beginner
MS Learn
free tutorial
Perform fit gap analysis
Learn about performing a fit gap analysis as a solution architect for Dynamics 365 and Microsoft Power Platform.
Dynamics 365 Power Platform
advanced
MS Learn
free tutorial
Integrate an agent for Contact Center and Dynamics 365 Customer Service
Learn how to integrate an agent for Contact Center and Dynamics 365 Customer Service.
Dynamics 365 Dynamics Customer Service Ms Copilot
intermediate
MS Learn
free course
Monitor and optimize Dynamics 365 Contact Center with AI-driven insights
Learn to monitor and optimize Dynamics 365 Contact Center using AI-driven insights. Configure supervisor tools for...
Dynamics 365 Dynamics Contact Center
intermediate
MS Learn
free course
Configure channels in Dynamics 365 Contact Center
Learn to configure every customer-facing channel in Dynamics 365 Contact Center. Set up chat and digital messaging...
Dynamics 365 Dynamics Contact Center Microsoft Copilot Studio
intermediate
MS Learn
free course
Empower customer service representatives in Dynamics 365 Contact Center
Learn to empower customer service representatives in Dynamics 365 Contact Center. Customize the agent workspace with...
Dynamics 365 Dynamics Contact Center Microsoft Copilot Studio
intermediate
MS Learn
free tutorial
Reach customers first with proactive engagement in Dynamics 365 Contact Center
Learn how to configure proactive engagement in Dynamics 365 Contact Center to initiate outbound voice calls and SMS...
Dynamics Contact Center Dynamics 365 Microsoft Copilot Studio
intermediate
MS Learn
free course
Implement an AI-powered contact center with Dynamics 365
Learn to implement an AI-powered Dynamics 365 Contact Center. Explore AI-driven architecture and deployment models,...
Dynamics 365 Dynamics Contact Center Microsoft Copilot Studio
intermediate
MS Learn
free tutorial
Configure advanced settings for channels in Dynamics 365 Contact Center
Optimize your Dynamics 365 Contact Center deployment by configuring advanced channel settings that improve...
Dynamics Contact Center Dynamics 365 Microsoft Copilot Studio
intermediate
MS Learn
free tutorial
Configure the voice channel in Dynamics 365 Contact Center
Learn how to provision the voice channel with Teams Phone, choose a PSTN connectivity option, configure voice queues...
Dynamics Contact Center Dynamics 365
intermediate
MS Learn
free tutorial
Configure chat and digital channels in Dynamics 365 Contact Center
Meet your customers where they are. Learn to configure WhatsApp, SMS, live chat, and custom channels in Dynamics 365...
Dynamics Contact Center Dynamics 365
intermediate
MS Learn
free tutorial
Describe the foundations of Dynamics 365 customer engagement apps
Learn the essentials of Dynamics 365's customer engagement apps. Navigate features, integrate solutions, and boost...
Dynamics 365 Dynamics Customer Engagement Dynamics Contact Center
beginner
MS Learn
free tutorial
Unlock insights with analytics and reporting in Dynamics 365 Contact Center
Learn how to use out-of-the-box analytics dashboards, extend reports with Power BI data model customization and...
Dynamics Contact Center Dynamics 365
intermediate
MS Learn
free tutorial
Configure routing in Dynamics 365 Contact Center
Stop routing work items manually. Learn to build an intelligent routing pipeline in Dynamics 365 Contact Center that...
Dynamics 365 Microsoft Copilot Studio
intermediate
MS Learn
free tutorial
Configure Dynamics 365 Contact Center core capabilities
Get your Dynamics 365 Contact Center fully operational. Navigate the admin center, optimize the agent workspace,...
Dynamics 365 Microsoft Copilot Studio
intermediate
MS Learn
free tutorial
Configure queues in Dynamics 365 Contact Center
Design a queue strategy that gets every customer to the right customer service representative fast. Configure queue...
Dynamics 365
intermediate
MS Learn
free tutorial
Introduction to implementing Dynamics 365 Contact Center
Get ready to implement Dynamics 365 Contact Center with confidence. Discover what makes this platform AI-first, how...
Dynamics 365
intermediate
MS Learn
free tutorial
Use Multilingual Voice Agents with IVR in Dynamics 365 Contact Center
This module provides detailed guidance on how to use multilingual voice agents that are developed by using Microsoft...
Dynamics 365 Dynamics Contact Center Microsoft Copilot Studio
intermediate
MS Learn
free tutorial
Set up a Microsoft Copilot Studio agent for voice
This module explores how to set up a Microsoft Copilot Studio agent to use voice.
Ms Copilot Dynamics Contact Center
intermediate
MS Learn
free course
Introduction to service in Dynamics 365
Explore how Dynamics 365 service apps support AI-powered business through autonomous agents, intelligent scheduling,...
Dynamics 365 Dynamics Contact Center Dynamics Customer Engagement
beginner
MS Learn
free tutorial
Choose the best Windows upgrade path after Windows 10 end of support
Learn how to assess and recommend the best Windows upgrade path after Windows 10 end of support using structured...
Windows 10 Windows 11
beginner
MS Learn
free tutorial
Explore self-service capabilities in Dynamics 365
Master self-service capabilities: Dynamics 365 Customer Service & Contact Center. Learn knowledge creation,...
Dynamics 365 Dynamics Customer Service Dynamics Contact Center
beginner
MS Learn
free course
Work with Dynamics 365 Contact Center IVR
Learn about Dynamics 365 Contact Center interactive voice response (IVR).
Dynamics 365 Dynamics Contact Center Microsoft Copilot Studio
intermediate
MS Learn
free tutorial
Interact with data in Blazor web apps
Learn how to create a graphical user interface in a Blazor web app by creating and assembling Blazor components....
Blazor Aspnet
intermediate
MS Learn
free course
Work with entitlements and service level agreements in Dynamics 365 Customer Service
This learning path focuses on working with entitlements and service level agreements in Microsoft Dynamics 365...
Dynamics 365 Dynamics Customer Service
beginner
MS Learn
free tutorial
Extract event log data for process mining
Learn how to extract event log data for process mining.
Power Automate
beginner
MS Learn
free course
Create Progressive Web Apps (PWAs) with PWABuilder
PWABuilder is an open-source tool developed by Microsoft that streamlines the process of deploying Progressive Web...
Microsoft Edge
beginner
MS Learn
free tutorial
Test and publish Progressive Web Apps (PWAs) for Microsoft Store
Learn to test and publish Progressive Web Apps (PWAs) on various devices and platforms, ensuring seamless user...
Microsoft Edge
intermediate
KHA
Khan Academy
free course
UP Science Grade 6 Revision Course (Full Term)
Embark on an exciting journey through Grade 6 Science! Enjoy captivating activity videos and stimulating practice...
Science
KHA
Khan Academy
free course
How we interact with our environment - Class 12
Science
KHA
Khan Academy
free course
MCAT
This collection is being developed for the revised MCAT® exam that will first be administered in April 2015. The...
Test Preparation
beginner
KHA
Khan Academy
free course
Revision Term 1 - KA Science Grade 9
Science
KHA
Khan Academy
free course
About the PISA Practice Program
Test Preparation
beginner
KHA
Khan Academy
free course
UP Science Grade 7
Embark on an exciting journey through Grade 7 Science! Enjoy captivating activity videos and stimulating practice...
Science
KHA
Khan Academy
free course
MH Grade 8 Science
Science
KHA
Khan Academy
free course
SAT Math
Test Preparation
beginner
KHA
Khan Academy
free course
MH Grade 9 Science Bridge Course
Science
KHA
Khan Academy
free course
6th grade Science (Revised K to 10)
Science
KHA
Khan Academy
free course
10th grade Science (MELCS)
Science
KHA
Khan Academy
free course
PISA
Test Preparation
beginner
KHA
Khan Academy
free course
MH Grade 6 Science (2026)
Science
KHA
Khan Academy
free course
Revision Term 1: OD Life Science Grade 9
Science
KHA
Khan Academy
free course
OD Physical Sciences Grade 10
Let's explore the mysteries of light and electricity. From how light reflects, to correcting defects in our eyes....
Science
KHA
Khan Academy
free course
8th grade science (TX TEKS)
Learn science using videos, articles, and TEKS-aligned practice exercises. Review the fundamentals of matter and...
Science
KHA
Khan Academy
free course
MH Grade 10 Science Bridge Course
Science
KHA
Khan Academy
free course
OD Science Grade 6
Science
KHA
Khan Academy
free course
Revision Term 1 - NCERT Science Grade 9
Science
KHA
Khan Academy
free course
Revision Term 1 - NCERT Science Grade 7
Science
KHA
Khan Academy
free course
MH Grade 8 Science Bridge Course
Science
KHA
Khan Academy
free course
BMC Grade 8 Science[ignore)
Science
KHA
Khan Academy
free course
9th grade Science (MELCS)
Science
KHA
Khan Academy
free course
TG Grade 9 Physical Science Bridge Course
Science
KHA
Khan Academy
free course
OD Life Sciences Grade 10
Let's explore the mysteries of light and electricity. From how light reflects, to correcting defects in our eyes....
Science
KHA
Khan Academy
free course
Revision Term 1: OD Science Grade 8
Science
KHA
Khan Academy
free course
Revision Term 1 - KA Science Grade 10
Science
KHA
Khan Academy
free course
3rd grade Science (Revised K to 10)
Science
KHA
Khan Academy
free course
TG Grade 10 Life Science Bridge Course
Science
KHA
Khan Academy
free course
OD Science Grade 8
Science
KHA
Khan Academy
free course
UP Science Grade 10
Science
KHA
Khan Academy
free course
Revision Term 1 - NCERT Science Grade 8
Science
KHA
Khan Academy
free course
OD Science Grade 7
Science
KHA
Khan Academy
free course
UP Science Grade 9
Science
KHA
Khan Academy
free course
Revision Term 1 - TG Science Class 6
Science
KHA
Khan Academy
free course
UK Science Class 6 (New)
Science
KHA
Khan Academy
free course
NCERT Science Class 9 (Bridge)
Science
KHA
Khan Academy
free course
6th grade science (TX TEKS)
Learn science using videos, articles, and TEKS-aligned practice exercises. Review the fundamentals of matter and...
Science
KHA
Khan Academy
free course
8th grade Science (Revised K to 10) - 3 Terms
Science
KHA
Khan Academy
free course
TG Science Class 7
Science
WIK
Wikibooks
free book
21 Expected Difficult Questions With Simple Answers
WIK
Wikibooks
free book
8th Grade Science
WIK
Wikibooks
free book
ACT Study Guide
WIK
Wikibooks
free book
A Guide to the GRE
WIK
Wikibooks
free book
Basic Bitmap Image Editing
WIK
Wikibooks
free book
Blended Learning in K-12
WIK
Wikibooks
free book
California Environmental Quality Act
WIK
Wikibooks
free book
Character List for Karlgren's GSR
WIK
Wikibooks
free book
Conmap
WIK
Wikibooks
free book
Conversational Yiddish
WIK
Wikibooks
free book
Conversational bots
WIK
Wikibooks
free book
Drugs: Fact and Fiction
WIK
Wikibooks
free book
Elementary Sylheti
WIK
Wikibooks
free book
GAMSAT Guide
WIK
Wikibooks
free book
GRE
WIK
Wikibooks
free book
General Securities Representative Exam
intermediate
WIK
Wikibooks
free book
Global Map Download Tool
WIK
Wikibooks
free book
Green Politics
WIK
Wikibooks
free book
Greenlandic
WIK
Wikibooks
free book
Grep
FRE
freeCodeCamp
free article
What is nmap and how to use it a tutorial for the greatest scanning tool of all time
Programming
FRE
freeCodeCamp
free article
Build a conversational ai chatbot with stream chat and react
Programming
KHA
Khan Academy
free course
NCERT Grade 9 Science
Science
KHA
Khan Academy
free course
How Evolutions work?
Science
KHA
Khan Academy
free course
TG Grade 10 Physical Science Bridge Course
What keeps a car going forward? What makes a rocket fly up? Why does a stone fall to earth but the moon doesn't?...
Science
KHA
Khan Academy
free course
UK Science Class 7
Science
KHA
Khan Academy
free course
MH Science Class 6 (Old, Do not assign)
Science
KHA
Khan Academy
free course
7th grade Science (Revised K to 10) - 3 Terms
Science
KHA
Khan Academy
free course
MH Grade 6 Science
Science
KHA
Khan Academy
free course
How does the human body work? - Class 12
Science
KHA
Khan Academy
free course
Revision Term 1 - NCERT Science Grade 10
Science
KHA
Khan Academy
free course
Revision Term 1: OD Life Science Grade 10
Science
KHA
Khan Academy
free course
TG Zoology Class 12
What is life? Why do we need oxygen? What happens to food after we eat it? Learn how living organisms are organized...
Science
KHA
Khan Academy
free course
Revision Term 2 - TG Science Class 6
Science
KHA
Khan Academy
free course
NCERT Science Class 9
What keeps a car going forward? What makes a rocket fly up? Why does a stone fall to earth but the moon doesn't?...
Science
KHA
Khan Academy
free course
UP SW Class 8 Science Bridge Course
Science
KHA
Khan Academy
free course
TG Grade 9 Life Science Bridge Course
Science
KHA
Khan Academy
free course
TG Grade 7 Science Bridge Course
Science
KHA
Khan Academy
free course
UP Science Grade 7 Revision Course (Full Term)
Embark on an exciting journey through Grade 7 Science! Enjoy captivating activity videos and stimulating practice...
Science
KHA
Khan Academy
free course
NCERT Science Class 10
Let's explore the mysteries of light and electricity. From how light reflects, to correcting defects in our eyes....
Science
KHA
Khan Academy
free course
6th grade Science (MELCS)
Science