Customers for life
Community Participation
Automobile industry and trade, united states
Spanish language books
Automobile industry and trade
Customer services
Customer relations
Public relations
Consumer behavior
Automobiles
Business
Nonfiction
In this completely revised and updated edition of the customer service classic (more than 600,000 copies sold), Carl Sewell enhances his time-tested advice with fresh ideas and new examples and explains how the groundbreaking "Ten Commandments of Customer Service" apply to today's world.Drawing on h…
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