Service quality in leisure and tourism
Leisure industry
Toerisme
Hikes & Walks
Parks & Campgrounds
Museums, Tours, Points of Interest
Quality assurance
Consumer satisfaction
Leisure
Budget
Customer services
Tourism
Earth sciences
Geography
Travel
Science
Management
This book aims to develop knowledge and understanding of the theories and principles of service quality within the context of leisure and tourism. Suitable for students, researchers, leisure and tourism professionals, it relates the nature of the consumer experience to the planning, design and manag…
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