Cover of The trusted advisor

The trusted advisor

by Charles H. Green, Robert M. Galford, David H. Maister

2001 240 pages eng

"Maister, Green, and Galford enrich our understanding of trust - yet they have also written a practical book. Using their model of "The Trust Equation," they dissect the rational and emotional components of trustworthiness. They detail five distinct steps you must take to create a trust-based relati…

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