Reference services (Libraries)
61 books
Introduction to reference work
Introduction to public services for library technicians
Reference and information services
Introduction to library public services
Reference and information services
Reference and Information Services
Delivering satisfaction and service quality
Fundamentals of reference
Making money
Reference and information services in the 21st century
A day in the life of a librarian
House mates
Basic reference sources
Reference and information services in the 21st century
The cybrarian's web
Information brokers and reference services
Managing the twenty-first century reference department
Qualitative evaluation methods for reference services
The truth about reference librarians
Finding the source
Reading and the reference librarian
Introduction to reference work in the digital age
Reference and Information Services
Recommended reference books for small and medium-sized libraries and media centers
Introduction to reference work
The embedded librarian
Reinventing Reference
Guide to Reference: Essential General Reference and Library Science Sources
Training library staff and volunteers to provide extraordinary customer services
