The Checklist Manifesto

Atul Gawande

2010 ★ 3.9

Quality control

Dale H. Besterfield

1979 ★ 4.9

Guide to quality control

Kaoru Ishikawa

1976

What is total quality control?

Kaoru Ishikawa

1985 ★ 4.3

Statistical quality control

Eugene Lodewick Grant

1972

Introduction to Statistical Quality Control

Douglas C. Montgomery

1985

The management and control of quality

Evans, James R.

1989

Quality control and industrial statistics

Acheson J. Duncan

1955

Management industriel et logistique

Gérard Baglin

2007

ISO 9001

Ray Tricker

2005

Quality Means Survival

Rene T. Domingo

1998

Total quality control

A. V. Feigenbaum

1983

Redefining health care

Michael E. Porter

2006

Juran on quality by design

J. M. Juran

1992

Juran's quality planning and analysis

Richard C.H. Chua, Frank M. Gryna, Joseph A. DeFeo

2007

Six Sigma

Geoff Tennant

2001

Operations management

Bernard W. Taylor, Roberta S. Russell, Roberta (Robin) Russell

2005

Statistical process control

John S. Oakland

1986

The Six Sigma Way

Roland R. Cavanagh, Robert P. Neuman, Peter Pande

2000

Six Sigma for managers

Greg Brue

2002

Poka-yoke

Nikkan Kogyo Shimbun, Ltd., Factory Magazine, Nikkan Kogyo Shimbun

1988

Quality planning and analysis

J. M. Juran

1993

The Service quality handbook

Eberhard E. Scheuing, William F. Christopher

1993

Protecting America's Health

Philip J. Hilts

2003

What is six sigma?

Peter Pande

2002

Managing Service Quality

Jos Lemmink, Paul Kunst

1996

The Deming route to quality and productivity

William W. Scherkenbach

1986

Quality customer service

William B. Martin

1993

Hardwiring Excellence

Quint Studer

2009

Guidelines for drinking-water quality

World Health Organization (WHO)

1993